On-Line Training and Webinars
All purchases are non-refundable. Once an On-Demand/Webinar course is purchased that course may not be canceled.
Live Training Events
Transition Acceleration Group LLC reserves the right to cancel any live in-person course however to date Transition Acceleration Group LLC has never canceled a course. If Transition Acceleration Group LLC cancels a course due to low attendance Transition Acceleration Group LLC will provide the attendee with a certificate to participate in a future training session. The course attendee will also be offered the option of taking the course as a Live Webcast or On-Demand course is available in these formats. If that participant is unable to attend within 1 year then a full refund will be issued after one year.
Attendees may cancel any live training course as long as Transition Acceleration Group LLC receives course cancellation confirmation at least 30 days prior to that course being conducted. The attendee will receive a full refund of that course less a $100.00 processing fee.
Attendees may cancel any course between 5 – 29 days prior to that course being conducted and the attendee will receive a 50% refund of that course.
Attendees canceling any course less than 4 days prior to that course being conducted, no refund will be granted.
Transition Acceleration Group LLC is not responsible for fees incurred related to the cancellation of travel expenses to include but are not limited to airline, rental car, and/or hotel reservations.